Privacy Policy

At Outlet Bijou Lush Store (“we,” “us,” or “our”), we value your trust as much as we value the craftsmanship of our luxury jewelry. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bijoulush.com or purchase our premium jewelry collections.

1. Information We Collect

We collect information that helps us provide our urban luxury shopping experience:

• Personal Details: Name, email, shipping/billing addresses, phone number when you make purchases of our Cuban link bracelets, diamond pendants, or other statement pieces
• Payment Information: Credit card details processed securely through our payment gateways (Visa, MasterCard, JCB, PayPal) for purchases like gold pendants or black diamond jewelry
• Purchase History: Records of your orders including diamond eternity bands, black onyx rings, and other luxury items
• Device & Browsing Data: IP address, browser type, pages visited to enhance your shopping experience
• Communication Records: Emails or messages sent to [email protected] regarding our products

2. How We Use Your Information

Your information helps us deliver the premium service our discerning clientele expects:

• Process orders for our bold jewelry collections including diamond pinky rings and Cartoon Pendants
• Provide customer support for international shoppers from North America and Europe
• Improve our website experience for urban luxury seekers
• Send order confirmations and shipping updates (with opt-out available)
• Prevent fraud and enhance security for high-value transactions
• Comply with legal obligations regarding our worldwide shipping (excluding parts of Asia)

3. Data Sharing & Disclosure

We treat your data with the same discretion as our signature black gift boxes:

• Service Providers: Trusted partners who assist with payment processing, shipping (including international deliveries), and marketing
• Legal Compliance: When required by law or to protect our rights and customers
• Business Transfers: In connection with any merger or sale of company assets
• Aggregated Data: Non-identifiable information may be used for analytics

We never sell your personal information to third parties.

4. Data Storage & Security

We protect your data with the same care we apply to crafting our diamond wedding bands:

• Industry-standard SSL encryption for all transactions
• Secure servers located in the United States
• Regular security audits of our systems
• Limited employee access to sensitive data
• Data retention only as long as necessary for business or legal purposes

5. Your Rights & Choices

As a valued customer, you have control over your information:

• Access, update, or delete your account information
• Opt-out of marketing communications (while retaining transactional messages)
• Request information about data we hold about you
• Withdraw consent where applicable (may affect service functionality)
• Lodge complaints with relevant data protection authorities

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience:

• Essential Cookies: Required for functions like adding gold bracelets to your cart
• Analytics Cookies: Help us understand preferences for products like cross pendants or dog tags pendants
• Marketing Cookies: Show relevant ads for our collections (manage through browser settings)

You can control cookies through your browser settings, though this may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding parts of Asia), your data may be transferred to and processed in the United States and other locations. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our bold jewelry collections are intended for adults. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.