Term and Conditions

Welcome to Outlet Bijou Lush Store (“we”, “our”, or “us”). These Terms and Conditions govern your access to and use of our website bijoulush.com and the purchase of our urban luxury jewelry products. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Our Store & Target Clientele

Outlet Bijou Lush Store specializes in contemporary jewelry that blends urban sophistication with artisanal craftsmanship. Our collections cater to discerning customers who appreciate:

• Modern designs with urban edge (e.g., Cuban Link Bracelets, Black Diamond collections)
• Premium materials including diamonds, gold, and black onyx
• Versatile pieces ranging from statement items (Dog Tag Pendants) to classic elegance (Diamond Wedding Bands)

2. User Obligations and Responsibilities

2.1 Account Integrity

When creating an account or making purchases, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account

2.2 Prohibited Conduct

You may not:

• Use our site for any illegal purpose or in violation of local laws
• Attempt to gain unauthorized access to our systems
• Use automated means to scrape or extract site data
• Misrepresent your identity or the intended use of purchased items

3. Product and Service Description

3.1 Product Representation

We take pride in our meticulous craftsmanship:

• All jewelry is hand-inspected before dispatch
• Product images are professionally photographed but may vary slightly due to monitor settings
• Gemstone weights and metal purity are as described in product specifications

3.2 Non-Returnable Items

Due to hygiene or customization requirements, the following cannot be returned:

• Sized items (Diamond Eternity Bands, Wedding Bands)
• Personalized items (Engraved Cuban Link Bracelets, Cartoon Pendants)
• All final sale items (clearly marked)

4. Order and Payment Terms

4.1 Order Process

Your order constitutes an offer to purchase which we accept by sending a confirmation email. We reserve the right to:

• Verify payment details before processing
• Cancel orders for pricing errors or suspected fraud
• Limit quantities purchased per customer

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed in USD. International customers may incur currency conversion fees.

4.3 Shipping Policy

We offer two shipping options:

Option	Cost	Carrier	Delivery Time
Standard Shipping	$12.95	DHL/FedEx	10-15 business days after dispatch
Free Shipping	Orders over $50	EMS	15-25 business days after dispatch

Please allow 1-2 business days for order processing before dispatch.

5. Returns and Refunds

5.1 Return Eligibility

Returns are accepted within 15 days of delivery for most items in original condition:

• Unworn, undamaged with all original packaging and tags
• No signs of wear or alteration
• Includes original black gift box

5.2 Return Process

1. Email [email protected] within 15 days of receipt
2. Receive RMA number and instructions within 2 business days
3. Return items via trackable method to our Kansas City headquarters

5.3 Refund Processing

After receiving and inspecting your return (typically within 5 business days):

• Refund issued to original payment method
• Processing time: 3-5 business days after approval
• Original shipping fees non-refundable unless our error

6. Intellectual Property

All content on our site, including:

• Product designs and jewelry configurations
• Photography and visual assets
• Branding elements and logos

are protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

7. Liability Limitations

7.1 Product Use

Our jewelry is designed for personal adornment, not industrial use. We are not liable for:

• Improper care or storage of jewelry items
• Allergic reactions to metals (we recommend checking material compositions)
• Modifications made after purchase

7.2 International Considerations

Customers outside the United States:

• Are responsible for customs duties and import taxes
• Should check local regulations before ordering high-value items
• Must mark returns as “Returned Goods” to avoid customs fees

8. General Provisions

8.1 Governing Law

These Terms shall be governed by the laws of the State of Missouri, without regard to conflict of law principles.

8.2 Changes to Terms

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance.

8.3 Contact Information

Outlet Bijou Lush Store
536 Traders Alley, Kansas City, US 66215
Email: [email protected]